What’s your return & exchange policy?

Returns and exchanges are not accepted due to limited inventory.

But, if there is an issue with your order, please make sure to email officialrichgirlcode@gmail.com within 10 days of delivery to fix any issues & concerns.


Can I get a refund for Downloaded products?

We do not issue refunds for digital products. All digital product sales are final and all monies are non-refundable. You will have immediate access once the order is purchased and the payment processed.  

All sales are final and no refunds will be offered.  We recommend contacting us for assistance if you experience any issues receiving or downloading our products.  

If you have any questions about our Returns and Refunds Policy, please contact us via email: officialrichgirlcode@gmail.com


When do you restock?

We restock as often as we possibly can! We work closely with our warehouse and inventory specialists to keep merchandise updated and in stock. 


Help! What size should I get?

Our crewnecks, hoodies and tee's are unisex and true to size! We always recommend sizing up one for a baggier/cozier feel if that's what you prefer.


Do you ship internationally?

Not at this time.


When will my order ship?

Your order will ship within 7-10 business days (but most of the time will be sooner!). For orders placed during holiday season, please allow up to 14 business days for your order to ship.

How can I track my order?

Once you place an order, you will receive either an email confirmation or text confirmation depending on what you selected at checkout, containing your order number. Once your order has shipped, you will receive tracking information through the same method you had received your order confirmation from.


Can I change something about my order and or cancel it?

Once an order is made, no changes can be made. Including the item(s), and/or personal information. So please be sure of your size, color, and make sure to provide the correct address before placing an order.


What happens if my order is returned due to an incorrect address?

You will be refunded for the order in the form of a gift card, minus the shipping fee and $5 processing fee.

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